Ashby Police Department is Seeking a Full Time Public Safety Dispatcher

Ashby Police Department – Full Time Public Safety Dispatcher

Position: Full-Time Dispatcher

Salary:   $17.34 per Hour ($12.00 per hour during training)

Summary of Duties:

Civilian dispatchers work under the direction of the lead dispatcher and fall within the communications division under the supervision of the Chief of Police.   Dispatchers are responsible for answering and processing all incoming calls for Police, Fire, EMS, Highway, and Animal Control operations.  All 911 calls are received and dispatched through the communications department using a Computer-aided dispatch system (CAD). Responsible for the operation of telephone, radio, and computer related equipment as necessary following established procedures and policies.  Duties include conducting law enforcement inquiries, data entry, validation and modification.  Receiving and dispatching medical assistance calls including providing pre-arrival instructions.

Working Conditions:

Full-Time dispatchers are scheduled on a consistent 5/2 work schedule working 40 hours per week.   Shifts are bid by seniority as governed by the collective bargaining agreement, willingness and ability to work all shifts including nights, weekends, holidays, and overtime are required.  

Qualifications & Entrance Requirements:

• Minimum of a high school diploma or GED
• Ability to work any shift including nights, weekends, holidays and overtime as required.
• Excellent oral and written communications skills
• Obtain and maintain a valid CPR certification
• Obtain and maintain E911, EMD, and CJIS certifications
• Computer literacy and basic Microsoft Office knowledge is necessary.
• Successful completion of a thorough background investigation.

Letters of interest and resumes will be accepted until the position is filled.  Preference will be given to those applicants with prior dispatch training and experience. 

A letter of interest and resume should be submitted to;

Ashby Police Department

PO Box 280

Ashby, MA 01431
Attn: Chief Fred Alden  

Or email to:  FAlden@Ashbyma.gov

The Ashby Police Department is an Equal Opportunity Employer.